Directors' Forum

Details about our 2027 event will be coming in the fall.

Wednesday, February 11, 2026
11:00AM-3:45PM

Building Interpersonal Communication Skills
Dr. Joe Serio

0.4CEUs

Directors need well-developed communication skills to articulate expectations, instill values in the group, set boundaries, transmit culture, and meet virtually every other requirement of their job. This session dives into the fundamentals of effective communication, providing tools and techniques to address any issue that arises. Attention will be paid to issues pertaining to culture.

Participants will:

• Discover four communication styles and how to interact with them
• Explore the assumptions they bring to their communication
• Learn how to effectively build rapport
• Develop three powerful questions that can repair relationships quickly

Lunch is included, and registration is limited to 50 individuals.