Refund, Cancellation and Substitution Policy

Registration refund and cancellation requests must be made in writing via email to traps@traps.org by January 17, 2025, and will incur a 20% administrative fee. Absolutely NO refunds will be issued if requested after January 17, 2025.

• Refunds are only applicable to Institute Packages.
• Individual/Extra special event, exhibit hall, and meal tickets are nonrefundable.
• Military deployments are the ONLY exceptions for a refund past the cancellation deadline.

A substitution of your full registration is permitted prior to the conference by submitting a written request to traps@traps.org by January 17, 2025. Only one substitution is permitted per the original registrant. Badge sharing, splitting, and reprints are strictly prohibited.

• Attendees needing to transfer their registration to a colleague after January 17, 2025 will incur a $15 change fee per transfer.
• Onsite transfers must be accompanied by proof of the original confirmation letter.

Refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than February 14, 2025. After that time, no refund considerations will be made.